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  1. Findem
  2. FAQs
  3. General FAQs

General FAQs

  • What are Findem's core features?
  • Profile Refresh Timing: Why Findem Profiles May Differ from LinkedIn
  • Findem: Regional Availability and Supported Job Regions
  • What's the Difference Between Linked and Unlinked Jobs in Findem?
  • Troubleshooting: New ATS Jobs Not Appearing in Findem Job Cards
  • How to Access Findem University (Training Portal)
  • How do I request new or custom attributes to be added?
  • Education: Degree Filter Logic (OR vs AND)
  • Resolving Candidate Profile Loading Issues in Findem
  • Troubleshooting Findem Performance
  • Troubleshooting External Signup Form Access Problems
  • Troubleshooting the 'Purple Squirrel' Service Routing Error
  • What happens to my data after my account is deactivated?
  • Is it possible to take information from the ATS such as scorecards, feedback, notes, etc. to find a match?
  • Why are keywords populating when I generate a search?
  • How often is candidate profile data updated?
  • What types of roles does Findem cover?
  • What should I tell a candidate when they ask where we received their personal information from?
  • Can I Fix Missing Candidate Phone Numbers in Preview?
  • What is the difference between Must Have attributes and Keywords?
  • What data is Findem pulling in for the ‘Open to Work’ attribute?
  • What are enriched profiles?
  • What are Attributes?
  • Is Findem able to provide compensation data?
  • Does Findem offer an ATS extension to browse and action candidates?
  • How long does it take for a disposition update (advance/reject) in Findem to be reflected in the ATS?
  • Can Findem manage multiple job openings and track their progress individually?
  • How does Findem determine language proficiency?
  • How often are Findem Projects saved?
  • How does Findem Collect DEI Data?
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