Profile Refresh Timing: Why Findem Profiles May Differ from LinkedIn

How long does it take Findem profiles to update (and match LinkedIn)?

Overview

Findem sources candidate profile information exclusively from public sources. The platform relies on publicly available information and may have limitations in real-time updates compared to direct sources like LinkedIn.

Because Findem depends on what is publicly visible, particularly in non-logged in views of profiles, not all data may be immediately up to date. This means short-lived mismatches between Findem and LinkedIn or other public profiles can occur.

Typical refresh behavior and timeframes

Global data index

Across the full dataset (roughly 750 million profiles), general data refreshes happen on a cadence comparable to major search engines, approximately every 1–2 months. This cadence applies to the broader dataset and is not tied to a strict per-profile schedule.

Profile-level updates

There is not a single fixed refresh interval for individual profiles. For individual profiles, updates typically complete within a few minutes to a few hours. Exact timing depends on backend service load, queue priority, and data availability at the time of refresh.

Findem refreshes candidate profiles when they are shortlisted, attempting to ingest the latest information from various sources across the web. This refresh behavior is driven by what is publicly visible at the time of refresh.

Copilot-related updates

When using Copilot, candidates that match a job are updated before a project begins. These candidates are guaranteed to never be more than 14 days out of date. This ensures that Copilot-processed candidates remain within a defined freshness window.

Periodic refresh effects

Periodic refreshes of candidate profiles can trigger new actions, such as sending emails, even for candidates who were shortlisted in the past.

Why Findem may briefly differ from LinkedIn or other sources

Several factors can cause Findem profiles to differ from LinkedIn or other public sources:

• The profile data has not refreshed yet.
• Backend load or queue prioritization may delay enrichment.
• Source data may not be available at the time of refresh.
• The profile may fail experience or quality criteria used by the enrichment process, so its data is not surfaced.
• Certain fields, such as contact details, may be unavailable and subject to periodic retry attempts.
• Some mismatches require a manual review to resolve.

Because Findem only extracts publicly available information and relies on non-logged in views of profiles, some information visible in a logged-in LinkedIn view may not be captured or may be delayed.

What you can expect when you see a mismatch

Not all information from a LinkedIn profile is automatically transferred to a Findem profile. The platform only extracts publicly available information, and some details may not be directly imported or displayed. This can lead to situations where a candidate's attributes, such as a detail mentioned in a headline, might be used for initial search matching but not shown in the final profile view.

How to handle specific mismatches

If you notice discrepancies between LinkedIn profile information and Findem search results, there are specific actions you can take.

Steps you can take

• Use shortlisting or relevant project activity so that the profile is refreshed as part of normal processing.
• Be aware that the available information depends on what is publicly visible, particularly in non-logged in views of profiles, so some LinkedIn-only details may not appear in Findem.

When to contact Findem Support

If you continue to see discrepancies, it is recommended to contact Findem Support. Provide specific details about the candidates and search parameters so the team can review the situation.

• Provide the Findem enriched profile link and the matching LinkedIn (or other source) link.
• Share the search parameters involved so Support can review potential issues with information extraction or display.

The data team can confirm whether the profile failed experience or quality checks and can provide exact refresh dates and times for the profile to help diagnose the discrepancy.

Relationship to existing data freshness documentation

For additional details on how Findem keeps candidate profiles up to date, including the overall data freshness strategy and how refresh is prioritized, refer to the article How does Findem ensure candidate profiles are kept up to date with fresh information?. That article explains the broader refresh approach across the entire network.

This article focuses specifically on timing and expectations when comparing Findem profiles to LinkedIn or other public sources. For full context on data freshness, use both resources together.