Email Body Formatting Capabilities

Table of Contents

Using the Format Editor

Editor Limitations

Using the Format Editor

You can format any email body in Findem by adding images, links, tables, emoticons, and special characters.

When you're on the Campaign's page, scroll to the bottom for the email body.

Click on the More Rich "+:" symbol to expand the formatting options.

More formatting options will be shown. Refer to the image below.

To insert a link click on the Insert Link symbol or press Ctrl+K and the link URL.

To insert an image, click on the insert image symbol as shown below.

Click anywhere inside the dotted box to add the image from the folders or just drag and drop the image inside the box.

To delete the image, click on the image, it will show additional formatting options as shown above. Click on the delete symbol to remove the image.

To add a table, click on the insert table symbol as shown in the image.

Depending on rows and columns, the blue boxes can be selected or de-selected.

To delete the box, click on the box and then select the delete symbol.

Editor Limitations

• Maximum image size - 5MB

• Image dimensions - No limits on image dimensions

• Image type - png, jpg, gif and webp files can be uploaded to Findem emails. However, not all file types are supported by Gmail. Be sure to review supported file types in Gmail/Google Drive before sending your email campaign out.

• Character limit - 80k per email on campaigns. Note, for nurture campaigns, the character limit is 150k

Formatting Tips & Best Practices

Adding GIFs to Campaign Templates

To add a GIF to a campaign template without encountering character limit issues:

• Upload the GIF directly through the platform instead of copy-pasting

• Use the upload feature in the Campaign Templates page or through the Projects --> Campaigns page

• Ensure GIFs are under 5MB in size for optimal performance

Resolving Formatting Inconsistencies

If you notice inconsistent font sizes or hyperlink styles in your email campaigns:

• Use the 'Clear Formatting' option to reset text styles

• Always utilize the 'Send a Test Email' feature to verify the actual email appearance

• Do not solely rely on the preview mode for final formatting confirmation

Best Practices for Email Signatures

When adding images or GIFs to email signatures in campaign templates:

• Use GIFs with file sizes under 5MB

• Use a direct image URL when possible

• Verify the image displays correctly in test emails

• Ensure the image is professional and relevant to your communication

Note: Any changes to the template will apply to new candidates or future email steps in the campaign.