User Types and Roles in Findem

There are two primary types of user roles in Findem, Basic and Admin, with three main types of user seats available: Basic, Essentials, and Advanced.

When setting up a new user in Findem, the existing Admin will have the choice to make them a Basic user or Admin user.

A Basic user can:

• Perform Searches and set up Projects
• Access all hiring channels and analytics
• Advance or reject candidates
• Shortlist candidates
• Create and send email campaigns

An Admin has access to all the same actions as a Basic user, plus:

• Access to all Basic and Admin user accounts, Searches, shortlists, campaigns and analytics.
• Can control org-wide settings for users, security (SSO, SAML), DEI, integrations (ATS and email), and campaign and search configurations.
• Can send requests to their Findem Account rep to have new users created, edit or remove other users from the Findem account.

User Seat Types

Findem offers three main types of user seats with different access levels:

• Basic Seats - Provide inbound and ATS Discovery access
• Essentials Seats - Remove ATS Discovery but add other channels
• Advanced Seats - Provide access to all channels

When onboarding or reviewing users in your core TA instance, verify that each user (especially recently added accounts) has access to all required talent channels. If any channels are missing, update the user's permissions to include the full list and then re-check other users to ensure consistency.

If you'd like a walkthrough or demo of a specific seat type, reach out to your Findem representative or Support contact with your availability and the seat type you want to review. Include your time zone and a few possible time windows. Your Findem rep will coordinate a meeting time and send a calendar invite for the agreed slot.

Additional Permission Types

Beyond the basic user roles, Findem offers various specialized permissions that can be assigned based on job requirements:

• Export permissions - Controls ability to export candidate data
• Executive functionality - Provides access to executive-level features
• Executive condition filtering - Allows for specialized filtering options
• Allow Findem Platform - An Access Control List (ACL) that grants specific access rights within the platform, including capabilities like email usage for the platform's alias
• Impersonation permissions - When added to a user's ACL, this allows that user to impersonate other users or customers in the Findem platform, as defined by your organization's policies

When requesting special permissions or feature flags (for example, ESP-only access, executive functionality, or impersonation), include a clear "Special permissions" note and use any provided fields (such as ESP Only: Yes/No and Exec Functionality: Yes/No) so the provisioning team can configure the appropriate access.

If you need specific dashboard access or permission adjustments, contact your system administrator to review and adjust your permission settings. It's important to carefully manage and review these permissions to ensure only authorized users have access to specific platform features.