Integrating Ashby ATS

Table of Contents

Overview

What Does the Integration Do?

Setup Instructions

Candidate Volume

Integration Overview

Connecting your Ashby ATS with Findem allows you to access candidate information, boost collaboration and view all applicant data in both Findem and Ashby without having to switch between platforms.

Findem’s integration with Ashby ATS is a bi-directional sync between both platforms, meaning recruiters can accelerate their workflows. With this integration, you can:

• Save time and worry knowing that up to-date candidate information is displayed in both Findem and Ashby
• Automatically create or update a candidate profile within Ashby when a candidate responds to an email message

Note:

To help expedite your implementation, Findem requires that a login to your ATS environment be created for our usage. This login will be used to test the flow of information between the ATS and Findem, and by providing it directly to Findem, our engineers and technical staff can validate functions without needing your team to be present. Once the technical implementation is over, you can remove the Findem access from your account.

When you are introduced to your Findem project team, Findem will relay the name and email address of the project team member who will need said login.

In the event your ATS integration will include a sandbox and a production environment, we would request the login be created for both environments.

What Does the Integration Do?

Candidate Export 

Findem integrates with your ATS allowing you to export candidate data directly to your ATS profiles. Candidates profiles can be exported independently or combined with an application directly to a job requisition. 

Application Review and Disposition

Findem allows recruiters to discover, score and prioritize applicants for any open role. Efficiently review candidate profiles and disposition applications with just a few clicks. 

Note:

To change your rejection email template, contact your Findem Customer Success Manager.

Candidate Rediscovery

Your ATS data is mirrored in Findem and enriches a candidate’s profile with their ATS history. Candidate statuses, stages, rejection reasons and more are recorded so you have a full picture of your company’s engagement. Search and filter to find past applicants that are qualified for open roles. 

Candidate Refresh

Findem keeps candidate profiles in your ATS up to date while also de-duplicating candidates when searching via Findem. 

Setup Instructions

1. Create an API Key in Ashby
2. Connect the Integration from Within Findem

Create an API Key in Ashby

1. As the Ashby Admin user, log in to Ashby, navigate to Admin Dashboard > API Keys, and click New.
   
2. Fill in the Name field with My Findem Key or something similar. Choose Findem from the Integration Partner dropdown, and click Create API Key (Note: Contact with Ashby Support if Findem is missing from the Partner dropdown).
   
3. Copy and paste the API key somewhere you'll remember and have easy access to. You'll need it momentarily.
4. Ensure the required API permissions are selected.

Connecting Ashby from within Findem

When finishing the connection from within Findem, you will need the following:

• the API key you copied and pasted earlier

1. Log into Findem and navigate to Admin > Integrations.
   
   
2. From the Connect ATS menu, select Manage > Connect your ATS system.
   
   
3. Select Ashby from the ATS options.
   
4. Paste the API key and click Save. The integration is now complete! 

Candidate Volume

Findem recommends that a candidate population of a million records will take approximately 5 days to load. If you have approximately a million candidate records, please make that clear to the Findem project team to help set expectations for candidate loading.

How long does it take for data to synchronize? 

Task	Time to synchronize
Export candidates	30 minutes
Import requisitions/candidates	1 hour + Indexing time
Live applications	2 hours
Notes/attachments/tags (if available for this ATS)	2 hours

In some rare cases, data may take up to 2 hours to sync.