How to Set Up Webhooks for the Findem/Lever Integration – Findem

Overview

To enable real-time syncing between your org's Lever ATS and Findem, you’ll need to manually configure webhooks in Lever. Follow the instructions below to get started.

For an overview on webhooks in Findem, check out this article.

Navigate to Webhooks in Lever

Log in to Lever as an admin user.
Go to Settings > Integrations and API > Webhooks.

For Lever instructions on creating webhooks, click here.

Create Webhooks

From the Lever Dev Center, as the admin user, you’ll need to create a webhook for each supported event (instructions below). For each webhook, you'll need:

URL: https://webhooks.findem.ai/webhook/<account_id>
Secret key: Found on the Findem Integrations menu
Error Recipient Email Address: ats_webhook_alerts@findem.ai
Status: Set Deactivated = No

Configure Supported Events

Fill the form with the following details:
- Events list:
  - Application created
  - Candidate stage change
  - Candidate archive state change
  - Candidate hired
  - Candidate deleted
  - Contact created
  - Contact updated
- For each of the above, use the following details:
  - Url: https://webhooks.findem.ai/webhook/<account_id>
  - Select all the checkboxes in “Triggers for candidates of the selected origins:” section for application and candidate events
  - Collect the token values for each event and update them in the Findem integrations page against the corresponding event.

Save and Test

After creating each webhook:

Copy the generated token value.
Head to Findem and click Admin > Integrations.
From the Lever integration, add the token for the corresponding event.
Trigger a test update in Lever.
Confirm the applicable activity in Findem.

Troubleshooting

In case you run into any issues while setting up the API, below are a few items to check before opening a ticket with Findem Support:

Ensure tokens are correctly mapped in Findem
Confirm all required triggers are enabled
Check Findem for webhook errors