How to Set Up Webhooks for the Findem/Greenhouse Integration

Overview

To enable real-time syncing between Greenhouse and Findem, you’ll need to manually configure webhooks in Greenhouse. Follow the instructions below to get started. 

For an overview on webhooks in Findem, check out this article.

Navigate to Webhooks in Greenhouse

1. Log in to Greenhouse as an admin user.
2. Go to Settings > Dev Center > Webhooks.

For Greenhouse instructions on creating webhooks, click here.

Create Webhooks

From the Greenhouse Dev Center, as the admin user, you’ll need to create a webhook for each supported event (instructions below). For each webhook, you'll need:

• URL: https://webhooks.findem.ai/webhook/<account_id>
• Secret key: Found on the Findem Integrations menu
• Error Recipient Email Address: [e-mail]
• Status: Set Deactivated = No

Configure Supported Events

Create webhooks for the following events with the naming convention format:
fm_<account_id>_<event_name>

Example:
fm_12345_AppUpd

• Application updated, Name: fm_<account_id>_AppUpd
• Candidate has been hired, Name: fm_<account_id>_CandHired
• Candidate has been unhired, Name: fm_<account_id>_CandUnhired
• Candidate has changed stage, Name: fm_<account_id>_ChangeStg
• Candidate has submitted application, Name: fm_<account_id>_AppCreated
• Candidate or prospect rejected, Name: fm_<account_id>_CandRej
• Candidate or prospect unrejected, Name: fm_<account_id>_CandUnrej
• Candidate or prospect updated, Name: fm_<account_id>_CandUpd
• Delete application, Name: fm_<account_id>_AppDel
• Delete candidate, Name: fm_<account_id>_CandDel
• Job created, Name: fm_<account_id>_JobCreated
• Job deleted, Name: fm_<account_id>_JobDel
• Job post created, Name: fm_<account_id>_JobPostCreated
• Job post deleted, Name: fm_<account_id>_JobPostDel
• Job post updated, Name: fm_<account_id>_JobPostUpd
• Job updated, Name: fm_<account_id>_JobUpd
• Merged candidate, Name: fm_<account_id>_CandMerged
• Prospect created, Name: fm_<account_id>_ProsCreated

Save and Test

• Save each webhook
• Trigger a test event in Greenhouse (e.g., update a candidate)
• Verify activity in Findem’s Integrations → Webhooks tab

Troubleshooting

• Ensure the URL and Secret Key match exactly
• Confirm webhooks are not deactivated
• Check Findem for error logs