What Happens if I Get a Campaign Issue Alert?

During a campaign, you may see a Campaign Issue alert when a candidate needs your attention. With the refreshed Campaigns tab, most delivery issues are now surfaced and resolved directly on the Campaigns tab — you no longer need to go to the Shortlist page to fix them.

Resolving delivery issues on the Campaigns tab

Each campaign shows a count of candidates that need attention. Click into that view to see each affected candidate with a plain-language reason and a one-click fix:

• Missing email address → Add Email
• Email bounced → Try Another Address
• Send failed → Retry Send

Resolved candidates clear from the view automatically on the next refresh. If a candidate's email bounces mid-sequence, the rest of their sequence pauses until the issue is resolved.

"May have scheduled" alerts

Some Campaign Issue alerts tell you a campaign was paused because a candidate may have scheduled a meeting.

Click into the alert to open the shortlist and learn more.

From the shortlist, click May have scheduled.

Because the system doesn't know for sure whether the candidate clicked the "book time" link in the campaign to meet with you, check your calendar or the Inbound Applicants tab in Findem to see if they actually applied or scheduled time. If so, click Yes so the candidate is removed from the campaign. If not, click Not yet so the campaign resumes for them.